Privacy Policy

Effective Date: 23/10/2024

At Excursion Marrakech, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://excursionmarakech.com, or use our services. Please read this policy carefully to unde/rstand our practices regarding your personal data.

1. Information We Collect

We collect the following types of information when you interact with our website or services:

Personal Data: This includes information that you voluntarily provide when booking a tour, contacting us, or subscribing to our newsletter. Examples include your name, email address, phone number, payment details, and any other details you provide in forms on our site.
Non-Personal Data: We automatically collect information about your device and how you use our site. This includes your IP address, browser type, time zone, and how you navigate through the website (e.g., the pages you visit, links you click, etc.).

2. How We Use Your Information

We use the information we collect for the following purposes:

Processing Bookings: To confirm and manage your tour reservations.
Communication: To respond to your inquiries, send you booking confirmations, updates, and other customer service-related communications.
Marketing: With your consent, we may use your information to send promotional offers and newsletters. You can unsubscribe at any time.
Improving Our Services: To understand how users interact with our website and to improve the user experience.
Legal Obligations: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your information with:

Service Providers: Third-party vendors we partner with to facilitate our services (e.g., payment processors, tour operators). They are required to protect your data and use it only for the purpose of providing the services.
Legal Requirements: We may disclose your information if required by law, in connection with legal proceedings, or to protect our rights or property.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. These may include:

Session Cookies: These are temporary cookies that remain on your device during your visit and are deleted once you close your browser.
Analytics Cookies: We use tools like Google Analytics to analyze website traffic and user behavior.

You can manage your cookie preferences through your browser settings.

5. Data Security

We take data security seriously and use appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. Your Rights

You have the following rights concerning your personal data:

Access: You can request a copy of the personal data we hold about you.
Correction: You have the right to request that we correct any inaccuracies in your personal data.
Deletion: You may request the deletion of your personal data, subject to certain legal restrictions.
Objection: You can object to the processing of your personal data for marketing purposes.

To exercise these rights, please contact us at contact@excursionmarakech.com.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of other sites. We encourage you to read their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Email: contact@excursionmarakech.com

Téléphone : +212 7 62 46 11 43